1. Company Information
DIRECT CHECKOUT LIMITED
Business Registration No.: 79417341
Date of Incorporation: 17 Dec 2025
Registered Address:
RM 701, UNIT 127, 7/F, Tower B, New Mandarin Plaza,
14 Science Museum Road, Tsim Sha Tsui, Hong Kong
Customer Support Email: info@checkconsulting.online
Customer Support Phone: +1 209 370 0267
DIRECT CHECKOUT LIMITED (“the Company”, “we”, “our”) provides custom coding, design services, digital design, consulting, and related digital solutions.
2. Billing & Payment Processing
All payments are securely processed through Airwallex, our regulated global payment provider.
Accepted payment methods include:
- Debit and credit cards (Visa, Mastercard, American Express — where supported)
- Bancontact
- Trustly
- Other local payment methods made available via Airwallex
Payment processing complies with:
- Hong Kong commercial and financial regulations
- EU consumer protection laws and PSD2 Strong Customer Authentication (SCA)
- PCI-DSS card network security standards
We issue one-time invoices only. No subscriptions or recurring billing are used.
3. Delivery of Services
Delivery depends on the type of service purchased:
Instant Delivery
For digital products or assets available immediately, full access is granted after successful payment.
Pay After Delivery (Post-Payment)
For certain custom or service-based projects, delivery before payment may be allowed based on project scope and internal approval.
All delivery conditions are clearly communicated at the time of order.
4. Invoicing
Customers automatically receive an electronic invoice after payment. Each invoice includes:
- Company details and registration number
- Service description
- Billing amount and currency
- Applicable taxes (if any)
- Invoice date and unique invoice number
- Customer support contact details
Custom or VAT-compliant invoices can be requested by emailing info@checkconsulting.online.
5. Refund Policy (14-Day “No Questions Asked”)
We offer a simple, consumer-friendly refund policy:
14-Day Full Refund Guarantee
Customers may request a full refund within 14 days of purchase for any reason, including digital products or instantly delivered services.
- No explanation required
- No additional conditions (except identity verification where legally required)
Refund requests should be sent to info@checkconsulting.online.
Refunds are processed through the original payment method where possible.
This policy exceeds minimum consumer protection standards under Hong Kong and EU regulations.
6. Disputes and Chargebacks
Customers are encouraged to contact us directly before initiating a chargeback so issues can be resolved quickly.
We comply with card scheme rules and may contest invalid chargebacks by submitting relevant documentation to financial institutions.
7. Fraud Prevention & Compliance
To meet Hong Kong and EU AML/KYC requirements, we may request additional verification for:
- High-value transactions
- Unusual or suspicious activity
- Requests initiated by Airwallex or card networks
We reserve the right to decline transactions that fail fraud or compliance checks.
8. Data Security
Payment information is handled exclusively by Airwallex.
We do not store sensitive payment data on our systems.
Our processes comply with:
- GDPR (EU)
- Hong Kong PDPO
- PCI-DSS standards (via Airwallex infrastructure)
9. Contact Information
For questions regarding billing, invoices, payments, refunds, or chargebacks:
Email: info@checkconsulting.online
Phone: +1 209 370 0267